This Policy explains how we apply rules and your rights when you purchase digital products or services through the Platform. Consumer status triggers distance‑selling rules where applicable; business buyers may be subject to different B2B terms.
1. Order and contract formation
Completing an order constitutes acceptance of conditions on the product page, price, and consent texts where shown. Payment is collected via the payment provider’s screens; steps such as 3D Secure are required by law and banks. Fixing orders placed with a wrong email may be restricted and require proof for security.
2. Payment, fees, and breaches
Price, tax, commission breakdown (if any), and total are shown clearly before payment. Installments or card fees follow bank policies. Transactions with unauthorised cards, abusive chargebacks, stolen accounts, or fraud may permanently close your account and lead to legal action.
3. Delivery, download, and licence
After payment confirmation and risk checks, downloads and/or licence information are enabled in your account. Reasonable delays may arise from maintenance, fraud review, or global technical incidents; excessive delay may trigger consumer remedies. Download links may be rate‑limited; abusive automated downloading may be restricted.
4. Refunds, withdrawal, and disputes
Refund conditions depend on product type and whether delivery has started, in line with distance‑selling rules and applicable regulations. Withdrawal for digital content after express consent and delivery start may be limited by law. Serious non‑conformity is addressed via support, consumer bodies, or courts as appropriate.
5. Warranty and post‑purchase support
If the product does not match the vendor’s description, first use vendor/support channels; the Platform may offer mediation where appropriate. Mandatory consumer rights remain where they cannot be waived.
6. Privacy and marketing preferences
Email and billing data are necessary to process orders. Marketing such as newsletters requires separate consent or ceases when consent is withdrawn. Personal data rights are explained in the Privacy Policy.
7. Abuse, bad faith, and retaliation
Using a product in breach of law solely to consume value, leaving fake reviews, coercing vendors, or reverse engineering for unauthorised redistribution is prohibited. Detection may end access and create liability.
8. Chargebacks and unjust claims
Payments follow bank and scheme rules. Unjustified chargebacks for delivered digital goods may lead to account closure, payment bans, and remedies. The Platform and banks distinguish consumer rights from abuse based on records and contracts.
9. Limits, quotas, and fair use
Download links may be throttled or require extra verification under abusive automation or bots to preserve fair access and infrastructure integrity.
See also Terms of Use, Rights of Use, and License Rights.
